Love the video about my car in service
No dealership adjustmant fee is a great deal. Ken Quach my salesperson was very helpful through the whole process of buying.
Hector is very nice and helpful when it comes to keeping my car in good working quality.
Jamie is a pleasant and attentive employee. We also really liked the video tour of our car.
My service advisor is Melanie. She is super nice and explained the car maintenance stuff to me clearly. She also got two technicians working on my car, so I was able to get my car back on the same day. By the time I arrived to pickup , it was 10 mins past the business hour. If her manager saw this post, she deserves a promotion or bonus.
Great customer service, frequent status updates during car service, I liked the video of my car being inspected that was sent to me
If any reads reviews well here you go. Look over your paperwork when your vehicle is ready to go. Make certain you donÂ’t leave until you read everything. As for myself I noticed a recommendation wrote on the paperwork about my Right Front(RF) tire has a puncture (a nail or staple) and should be replaced. The pregnant lady that checks you in &out failed to read that but she did read to me about the engine & cabin air filter needed replacement which was stated above the tire concern. Read all your paperwork CYA. The mechanics are getting 5 stars from me the lady I had to deal should attend a training seminar.
Ben Sherman was great to work with!
I did get a chance to talk to the service department about the issue with my car. The advisor gave me some very good suggestion and how I should be proceeding with the diagnosis and repairs.
Very friendly
Melanie Soriano Is amazing to work with ! I highly recommend!
Ahmad was able to understand our needs in the car we were looking for and was able to get us exactly what we needed.
Easy to work with Ben Sherman and he was communicative and patient wit the whole process. Greatly appreciate no mark up on the MSRP.
Simple and fair pricing. I like the booth setup where we signed all the papers. Everything went to schedule and didn't make me wait.
Scope of work was explained in detail. I love the video which shows the situation of the car. Service tasks are performed quickly.
I got a Camry at Sunnyvale Toyota for my daughter. The salesperson, Tom, was very helpful, nice, and honest. Great experience.
I had a great experience with my Toyota car purchase, and there are several things that I liked about it. Firstly, I appreciated the professionalism and helpfulness of the Toyota dealership staff. From the moment I walked in, they made me feel welcome and took the time to understand my needs and preferences.Overall, my experience with Toyota was positive due to the dealership's professionalism, the smooth purchasing process, and the excellent after-sales service.
Fastest deal ever. I was in and out in less than one hour, we knew exactly what we wanted, worked on the deal online and via phone and we did was come in, quick drive and signed.
Andre was very nice and professional but he was too busy to give me his full attention. I understand, though, being that it was Memorial Day weekend.
It was the fastest dealer transaction ever. We were in and out in less than 1 hour.
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