I can’t say enough great things about the excellent service I received here at Toyota Sunnyvale from James and Kelvin. They went above and beyond to make sure I received the exact car I wanted and everything was taken care of efficiently. I was able to drive off with my new Corolla before traffic hour all while bringing my puppy as well while signing the paperwork. I wouldn’t do business anywhere else!

The employees here are awesome! James helped me get a part for my car and the girl in finance (don't remember her name) were super helpful to me! They were quick and efficient with good attitudes. I truly appreciate it and when the time comes for a car decision for me, I will definitely check them out because of how they treated me!

Zeke gave me a great service. He was patient and fair. It was a pleasure doing business in Toyota Sunnyvale!

The Moment I walked in the place I knew I was going to be the best decision of my life , as a first time buyer it takes dedication and patience, which only on individual had it DHANEN SHAH and I proudly share it In bold letters because from the moment we started having that conversation we both knew it would be a long wait and guess what Dhanen Shah (uncle) made it happen for me as a first time buyer came out driving my dream car the car that will be for ever mine one of the most beautiful and safest cars my children would be share beautiful moments . Thank you from the bottom of my heart to (Uncle) DHANEN SHAH .

I appreciate the customer service and the smooth process of my new car purchase! I had recently purchased my 2024 Toyota Corolla LE. I am glad that Kelvin Alacron was very informative to my mom and my family friend in explaining everything we needed to know before purchasing the car. I recommend anyone who is in need of a Toyota vehicle to book an appointment with employees like Kelvin Alacron!

They always get my car on the road. Great customer service and very professional.

The salesman there, Hasib, was real friendly and quick, was out the door with a killer deal within an hour and a half

I just had the hands down best experience ever at Toyota Sunnyvale thanks to Tanya. She welcomed me with the biggest smile at 9:00am!! She was so pleasant and kind, while doing her job very fast. When I came to pick up my car the same day at 1:00pm she was there and even remember me. She immediately picked up my paperwork and and got me all set to go. I then went to get my car picked up, and the lady was just taking a tad long, and Tanya immediately went to go figure out what was taking so long. While we waited, we chatted and she is so friendly and easy to talk with. While we talked, she was telling me about all these services I didn’t know where available. That you can have your car picked up if you live nearby which I do. And they’ll even wash your car for you. Tanya then went and washed my car for me!!!!!! When she had returned, she even vacuumed my car and left money she Found while vacuuming in my cupholders. I cannot explain in word how amazing this service was and I only went in for an oil change. Tanya is an amazing employee. I absolutely love her and will be coming back here solely because of her.

We walked in not knowing what we wanted for a second car. Mr. Delon approached us and was very kind and patient in showing us the variety of cars they had (and also cars in transit). He was knowldedgable and even let us test drive some the cars we were interested in. We didn't decide immediately and we weren't pressured into buying anything that day. 2 months later, we decided on the car we wanted and called Mr Delon. He checked their inventory and we were able to reserve The Highlander Hybrid XLE. Another 2wks and were able to purchase the car we wanted with Mr. Delon's exceptional and ethical sercive. He was very transparent and honest with the waiting time. So the 5-star is all for his efforts and Toyota Sunnyvale for not having the additional 5k dealerships usually add on top for in demand models. They sell MSRP! Also, do your part before purchasing, review and research. Know all the possible negotiations you can for the payment terms , add ons and inclusives you need. Like any other sales based business, you will be offered other stuff like extended warranties and a lot more. So do your part, ask questions. Don't just buy and then come back with a bad review for things you initially didn't understand. The paperworks took a bit more time but we were offered water, coffee and ice cream while waiting. 😅 We didn't have any other appointments so we didn't mind. Mr. Delon was well aware of this and consistently apologized. They can still can improve in this aspect of their department. In terms of maintenance and service for the car, we are yet to discover. Will be sure to update this review.

I came here earlier today to replace my battery without appointment, yet every crew I met was nice and polite, I also got texts from Jamie my advisor on updates, and voila, the service was done faster than I thought. And I truly appreciate the summary video they sent over email, that was nice. Overall it was a great experience, so keep up the great job team Toyota Sunnyvale!

We got the car we like with very good price. The sales manager Delon Orquin was very helpful!

I would like to personally thank Dhanendra Shah for his exceptional service with helping me and my family purchase our new 2024 Toyota Grand Highlander. Purchasing a brand new vehicle is pretty intimidating, but Dhanendra made me immediately feel comfortable throughout the entire process. His care and compassion was genuine and he was a pleasure to work with. I will recommend Dhanendra to all of my family and friends when they are ready to purchase a new vehicle. Thanks a million, Dhanendra! Rob

Stan is the best!!!

Ahmad is extremely supportive. He helped me with my RAV4. Explained all the details and went extra mile to make sure I understand all the features. Thank you so much Ahmad.

Dhanendra Shah helped us through the process of our lease buyout. He was professional, friendly, and well informed of the process. He answered all our questions. We will definitely reach back out to him for any of our future vehicle needs. Thank you, Mr. Shah!

The General Sales Manager, Jessica Wilson is the person you must need to speak with when planning to acquire either a new or used vehicle. She is very knowledgeable, skilled, professional, and tactful. She will assist you in anyway she possibly can. Toyota Sunnyvale is lucky to have her as she is a tremendous asset for the continuous growth of this dealership. Kudos to you Jessica.

Before walking in, I called and compared 3 Toyota dealerships. Toyota Sunnyvale, Toyota Stevens Creek and Toyota 101 (via Costco). With Toyota 101 the price was ok. The Stevens Creek price was way higher, but they said they'd match the Costco price. Because it was closer, I went to Stevens Creek - it was still a long time and back and forth until they eventually lowered to the Costco price. My first contact with Toyota Sunnyvale - the price was already the lowest of the 3 options. So it was a no-brainer to close with Toyota Sunnyvale. They did make some sort of calculation mistake near the end with the lease terms which I noticed (the monthly payment somehow jumped from 330 to 338 but I couldn't really see that because it got muddied by the trade-in value which reduces the monthly payment). They then corrected the issue and gave me what we agreed on. So stay vigilant and do your math to verify that everything adds up. After we were done, the nice folks in the garage also helped me with a random problem I had with my Onewheel (extracting a bolt I stripped). From arriving to the dealership it took 3.5 hours to drive away with my new leased car. During that time I got a water bottle and a coffee which was great. The person that helped me, Amir, was nice, and I'd happily recommend these folks.

Got my 5k mile service done here on a Monday morning to avoid the weekend rush. I was in and out in about 1 hour. Good service overall. I was given a multi point inspection report and a video summary of the service. The video summary by the technicians was a nice touch and was good to see.

I just bought my 2024 Toyota Camry XLE Hybrid on December 30th with an immediate day's notice from Dhanendra Shah saying everything I wanted in a car was available. From exterior color, to internal color, to features and safety mechanisms, he helped me above and beyond to make sure that the car I wanted was on his radar. I'm huge about safety, coming from experience with a major car accident in 2012, this car is a must have in making sure that at least the car itself has features that can potentially not only save a life, but also minimize injuries. Dhandrea Shah was able to explain to me everything there was to know. Since I've already been driving a friend's 2022 Accord, he was confident that I was knowledgeable to drive the car. The purchasing process and everything, not going to lie, is stressful. Dhanendra Shah however made it very simple and explained to me what each form was about and what I was signing. Giving me the best deals and offers I sincerely appreciate all that he's done looking out for me and my future investments, making the entire process quick and easy all in one afternoon. I highly recommend anyone getting a car that the staff in Toyota Sunnyvale, including Dhanendra Shah, are the best and excellent team to coordinate with, as they will do their very best in finishing the best care for you! I'll be coming here again for my next car in the next 20 years!

I just bought my 2024 Toyota Camry XLE Hybrid on December 30th with an immediate day's notice from Dhanendra Shah saying everything I wanted in a car was available. From exterior color, to internal color, to features and safety mechanisms, he helped me above and beyond to make sure that the car I wanted was on his radar. I'm huge about safety, coming from experience with a major car accident in 2012, this car is a must have in making sure that at least the car itself has features that can potentially not only save a life, but also minimize injuries. Dhandrea Shah was able to explain to me everything there was to know. Since I've already been driving a friend's 2022 Accord, he was confident that I was knowledgeable to drive the car. The purchasing process and everything, not going to lie, is stressful. Dhanendra Shah however made it very simple and explained to me what each form was about and what I was signing. Giving me the best deals and offers I sincerely appreciate all that he's done looking out for me and my future investments, making the entire process quick and easy all in one afternoon. I highly recommend anyone getting a car that the staff in Toyota Sunnyvale, including Dhanendra Shah, are the best and excellent team to coordinate with, as they will do their very best in finishing the best care for you! I'll be coming here again for my next car in the next 20 years!

We bought our RAV4 from this dealership. Mr. Shah was great in walking us through the multiple options we had for the vehicle of our choice. Usually sales people are aggressive in pushing the buyer to buy on the spot before they leave the dealership. Mr. Shah was just the opposite; he walked us through all the features and options and gave us good advice and asked us to take all the time we needed to figure out what's best for us. We visited the dealership three times before we made our decision and he was patient throughout.

Good job and great service. Repaired and inspected. Thanks

Nice friendly sales representative and comfortable waiting area. Fair and transparent with prices. I’m comfortable working with this dealership.

Overall good experience. Bought a used 4Runner, and the first repair that should be covered by the warranty went a bit rough. However after contacting the used car sales manager Kyle Krebs, and after getting in touch with Jeff Tecson in the used car service department, I had a great experience scheduling the repair and getting it done, and Jeff helped me arranging alternative transportation seamlessly.

Ivonne is a great help. I’ve been coming here for 3 years, the team for service is the best. Keep it up!