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Customer Relations Department

Click on one of the people below to find out more information.

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  • Hope Werner ,
    Customer Relations Manager
    Hope Werner

    Hope, married with a 2 year old son, has been a Bay Area resident since 2003.  Hope made the decision to focus on her Customers through out her almost 10 years in the Auto Business, and as a result has made many happy Toyota Sunnyvale Customers.  When she has some free time, Hope enjoys quality family time, photography, and dirt biking.  If you have any questions or comments regarding an experience at Toyota Sunnyvale, please contact Ms. Werner at 408-716-1881 or via email at
    hopewerner@toyotasunnyvale.com

  • Terry O'Neal,
    Main Receptionist
    Terry O'Neal

    Terry is a life-long Bay Area resident, married with 2 adult children. With almost 7 years as an Auto Dealership receptionist, Terry understands this business very well, and is truly committed to Customer Service, and living by the Golden Rule. When she is not at Toyota Sunnyvale, Terry enjoys spending time with family, and reading.  Email Terry at terryoneal@toyotasunnyvale.com

  • Rebecca Brooks,
    Accessories Coordinator
    Rebecca Brooks

    Rebecca, born & raised in the Bay Area, is the parent of one son. With a true understanding of the Toyota product-line, and a Customer Service focus, Rebecca adds "I really enjoy getting included in the Joy of the "New Car" experience with each guest I encounter." On her day-off, Rebecca enjoys time with her son, cooking, and hosting get-togethers. Email Rebecca at rebeccabrooks@toyotasunnyvale.com