Toyota Sunnyvale is always focused on you, our Customer. We want to ensure that you are always informed, and aware of the current Toyota vehicle information.
 
Toyota Motor Sales USA has announced 3 recalls recently. The widest recall is to correct sticking accelerator pedals on specific Toyota Division models, and to halt temporarily the sale of the same new models. The second is the 90L which involves the potential for floor mats to cause the accelerator to remain in the wide open position. At the bottom of this page you will also find information regarding the recent recall and concerns on 2010 Prius, along with Toyota's statement.

Please contact us at (888) 227-1539. with your vehicle's Vehicle Identification Number (VIN) and we will be able to provide you additional information.

Sticky Accelerator Recall
If you have any concerns regarding your Vehicle (see the Model list below), please telephone (888) 227-1539 with your Vehicle's VIN number.  Toyota Sunnyvale will, in most cases, be able to determine via your VIN number whether there any issues with your vehicle.
 
If you have any concerns about your vehicle, Toyota Sunnyvale extends an invitation to come in for a Courtesy Inspection of your Vehicle to put your minds at ease. We will also advise you, the Customer, as soon as any additional Repair Information is released. Toyota Sunnyvale is doing this at No Charge, for the Customer's peace of mind, and to be Proactive.
 
As ensuring the Safety of its Customers is the Top priority of Toyota Motor Sales, USA,
"We are making every effort to address this for our Customers, as soon as possible" said Toyota Division General Manager Bob Carter.
 
Toyota has investigated isolated reports of a sticking accelerator pedal mechanisms in certain vehicles without the presence of floor mats. There is a possibility that certain accelerator pedal mechanisms may, in rare instances, mechanically stick in a partially depressed position or return slowly to the idle position. 

 
The vehicle Models requiring repair can be quickly determined, by reviewing the VIN number of each vehicle.
 
Toyota’s accelerator pedal recall and suspension of sales is confined to the following Toyota Division vehicles: 

 
             1. 2009-2010 RAV4
             2. 2009-2010 Corolla
             3. 2009-2010 Matrix

             4. 2005-2010 Avalon
             5. Certain 2007-2010 Camry
             6. 2010 Highlander
             7. 2007-2010 Tundra
             8. 2008-2010 Sequoia

Floor Mat Recall (90L)
Issue: The defect is the potential for an unsecured or incompatible driver's floor mat to interfere with the accelerator pedal and cause it to get stuck in the wide open position.  The models potentially impacted include:

2009-2010 Corolla
2009-2010 Matrix
2009-2010 Venza
2008-2010 Highlander
2005-2010 Avalon
2007-2010 Camry
2004-2009 Prius
2007-2010 Tundra

2010 Prius Brakes
FOR IMMEDIATE RELEASE
TMS-015-10

TOYOTA ANNOUNCES VOLUNTARY RECALL ON 2010 MODEL-YEAR PRIUS AND 2010 LEXUS HS 250h VEHICLES TO UPDATE ABS SOFTWARE
Inspection of Power Steering Hose Position on Certain 2010 Camry Also Announced Recalls Underscore Toyota’s Commitment to Address All Vehicle Quality and Safety Issues Promptly and Effectively

TORRANCE, Calif., February 8, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc, today announced it will conduct a voluntary safety recall on approximately 133,000 2010 Model Year Prius vehicles and 14,550 Lexus Division 2010 HS 250h vehicles to update software in the vehicle’s anti-lock brake system (ABS). No other Toyota, Lexus, or Scion vehicles are involved in this recall.

The ABS, in normal operation, engages and disengages rapidly (many times per second) as the control system senses and reacts to tire slippage. Some 2010 model year Prius and 2010 HS 250h owners have reported experiencing inconsistent brake feel during slow and steady application of brakes on rough or slick road surfaces when the ABS is activated in an effort to maintain tire traction.

Toyota has responded to owner concerns with a running production change for 2010 Prius that was introduced last month, improving the ABS system’s response time, as well as the system’s overall sensitivity to tire slippage. The production change for the HS 250h is planned for later this month.
“We’re committed to doing everything we can – as fast as we can – to restore consumer trust in Toyota, and these recalls are part of this effort,” said Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales. “We regret the inconvenience this recall will cause to Prius and HS 250h owners, and will do our best with the support of our dealers to make sure that it is conducted in the most trouble-free manner possible.”

Mr. Lentz continued: “As part of the quality improvement program announced by Toyota President Akio Toyoda last week, our company is undertaking a top to bottom review to ensure that our vehicles meet our own high standards of safety and reliability, now and for the future. We are taking steps to implement more stringent quality control across the company, to investigate customer complaints more aggressively and to respond more quickly to any safety issues we identify.”

The recall will allow Toyota dealers to perform the software update on 2010 Prius vehicles sold prior to this running production change. Only Prius vehicles produced since May 2009 and all HS 250h vehicles are subject to this recall. First- and second generation Prius vehicles use a different ABS system and are not involved in this campaign.
The ABS system on the Lexus HS 250h is similar in design to the Prius. The software adjustment planned for HS 250h production and dealer modification is being finalized and will be announced very soon.

Toyota will begin mailing letters to Prius owners included in this recall next week and HS 250h owners within the next few weeks, to let them know when to bring their vehicles into a dealership. Owners will only receive a letter if their vehicle is involved in the recall.

Separately, Toyota will conduct a voluntary safety recall on approximately 7,300 early production - 2010 model year Camry vehicles equipped with the 4 cylinder engine to inspect for a power steering hose that may be in contact with a front brake tube. This contact could lead to a hole in the brake tube and cause a brake fluid leak, increased brake pedal stroke and greater vehicle stopping distance.

Owners of the involved 2010 Camry vehicles will be notified by mail starting in the middle of February.

Detailed information about these recalls is available to customers at http://www.toyota.com/recal and at the Toyota Customer Experience Center at 1-800-331- 4331 or Lexus Customer Assistance Center at 1-800-255-3987.

MEDIA CONTACTS:
Toyota Motor Sales, Corporate Communications
(310) 468-5297
(310) 468-7359