Mike Shum
General Sales Manager
mikeshum@toyotasunnyvale.com

Mike, a husband and new father, is a lifelong Bay Area resident. With more than 13 years in the automotive business, Mike brings total attention to detail, a belief in learning something every day, great knowledge of Toyota and all its products, honesty and proven leadership, to his position as Head of Sales for Toyota Sunnyvale.
In his spare time, it is family-first for Mike.
Then it’s golf.

Russell Green
Finance Department Director
russellgreen@toyotasunnyvale.com

Russell, a 20-year bay Area resident, has a strong 7-year background in Toyota finance. Having literally traveled the world during an extended period, Russell learned the People/Customer-side to go with the Numbers side of the Toyota Financial business, and has proven an excellent leader.

Chris Navarro
Financial Services Manager
chrisnavarro@toyotasunnyvale.com

Chris, born and raised in San Francisco, is married with 2 young children. With time spent as a Consumer Credit Consultant preceding his 6 years in the Auto Business, Chris has had great success in helping his Toyota Sunnyvale customers achieve their specific goals. When he has some freetime, Chris enjoys spending it with his family.

David Hidalgo
Financial Services Manager
davehidalgo@toyotasunnyvale.com

David, a Spanish-speaking committed family man with a wife & 6 children, brings great experience to his Toyota Sunnyvale customers. With fourteen years in the Auto Business, including time spent as both a General Manager and a Finance Manager, David is well equipped to enable each & every Customer’s vehicle-purchase.

Esmi Alcaraz
Finance Services Manager
esmialcaraz@toyotasunnyvale.com

Esmi, a Spanish-speaking husband and father, has been a resident of the bay Area since 1992. With 8+ years in the Auto Business, Esmi believes in focusing on the wants and needs of his customers.

Mike New
Finance Services Manager
mikenew@toyotasunnyvale.com

Mike, whose family consists of his wife and 2 dogs, has spent his entire life in the Bay Area. With a love of people, a background in the Mortgage business and 6 years in the Auto Business, he is an excellent member of Toyota Sunnyvale's Finance Department.

Scott Pettitt
Direct Sales Director
scottpettitt@toyotasunnyvale.com

Scott, a life long Bay Area resident with a wife and 3 daughters, has spent 12 years in the Auto business, working in all facets of Sales and Finance. That experience has prepared Scott to become the leader of Northern California's most successful Toyota Internet/Direct Sales department.

Bryan Leslie
Direct Sales Director
bryanleslie@toyotasunnyvale.com

Bryan, a Hawaii native, has spent 10 years in the Bay Area, the past three of those with Toyota Sunnyvale. Bryan enjoys spending time with his wife and young daughter, as well as woodworking and playing racquetball on those odd days when he is not helping his Team & Customers at Toyota Sunnyvale.

Candy Tran-Nunez
Direct Sales Manager
candytran-nunez@toyotasunnyvale.com

Candy, a native Vietnamese speaker who also excels in English, has been a Bay Area resident since the early 1980s. As a mother of four she is a natural care-giver, and believes in treating all her customers with the respect and care of a family member

David Pak
Direct Sales Manager
davidpak@toyotasunnyvale.com

David, fluent in Korean and a Spanish speaker as well, has spent 8 years in the Auto Business and 25 years in the Bay Area. David is committed to providing “World Class” treatment to his clients, and knowing they can always contact him if they have any questions.

David Coleman
Direct Sales Manager
davidcoleman@toyotasunnyvale.com

David, married with 3 children, is committed to the Toyota Sunnyvale Vision Statement: Providing Toyota Excellence to our community, with Value, Integrity, and Trust. In his free-time, he is a Child & Volunteer Protection Advocate for the American Youth Soccer Organization (AYSO).

Jeff Howery
Direct Sales Manager
jeffhowery@toyotasunnyvale.com

Jeff, a Spanish & German speaker, has spent his entire life in the Bay Area, and is the father of 5 children. With Skateboarding and Music in his limited spare-time, he believes in treating each Toyota Sunnyvale Customer with the same concern & respect as he does his own family.

Jet Carangan
Direct Sales Manager
jetcarangan@toyotasunnyvale.com

Jet, a Bay Area resident for more than 20 years, has been with Toyota Sunnyvale for just over a year. The highlight of every day, Jet states, is meeting the great variety of people who come to Toyota Sunnyvale.

Michael Chung
Direct Sales Manager
michaelchung@toyotasunnyvale.com

Michael, a Vietnamese speaker with more than 30 years in the Bay Area, has a family with 3 boys. His 6 years in the Auto Business, the past three with Toyota Sunnyvale, have shone his commitment to solid planning and total Customer Satisfaction.

Nancye Beck
Direct Sales Manager
nancyebeck@toyotasunnyvale.com

Nancye is a Texas native who has lived in the Bay Area for more than 20 years. A volunteer for Non-profits in her spare time with a background in High-tech marketing, Nancye brings an always positive attitude along with her sense of humor to work every day, and understands fully Customer Service.

Stan Wolowski
Direct Sales Manager
stanwolowski@toyotasunnyvale.com

Stan, married with 2 children, has lived for 13 years in the Bay Area, and spent 12 of those years in the Auto Business. During his tenure at Toyota Sunnyvale, Stan has proven himself to have deep product-knowledge, which paired with his up-front positive and honest approach, has endeared him to numerous customers.

Tommy Chung
Direct Sales Manager
tommychung@toyotasunnyvale.com

Tommy, a Vietnamese speaker with 22 years in the Bay Area, is married and has a Banking background prior to his Auto Business experience. With his flexible and upfront approach with Toyota Sunnyvale customers, Tommy is a Customer Service leader.

Tom Ormesher
Direct Sales Manager
tomormesher@toyotasunnyvale.com

Tom, a lifelong resident of the Central Valley & Bay Area, has a background in retail management, plus 5 years in the Auto Business. His very positive attitude is reinforced by the happiness and satisfaction he sees in his Toyota Sunnyvale customers

Ryan Villasenor
Direct Sales Manager
ryanvillasenor@toyotasunnyvale.com

Ryan, married with a baby on-the-way, speaks Spanish as well as English. His easy & straightforward approach with Toyota Sunnyvale customers has proven a great success. In his limited free time, Ryan is a Community volunteer.

Sonyia Cruz
Direct Sales Manager
sonyiacruz@toyotasunnyvale.com

Sonyia, a wife and mother of 3 children, has resided in the Bay Area for much of the past 30 years. Having been a small-business owner as well as working in Finance, Sonyia is well-equipped to work with her Toyota Sunnyvale customers, helping each to be the happy owner of the vehicle they are seeking. When away from Toyota Sunnyvale, she and her family enjoy watching DVDs from their extensive collection.

Lorraine Minten
Direct Sales Manager
lorraineminten@toyotasunnyvale.com

Lorraine, a lifelong resident of the Bay Area, came to Toyota Sunnyvale from many years selling software solutions to the Corporate world. With all these happy customers and years in sales, Lorraine credits her success to her focus on always listening to her customers, and their specific wants and needs.

Joe Lapuz
Parts Department Manager joelapuz@toyotasunnyvale.com

Joe, who has spent almost 40 years in the Bay Area, speaks Tagalog, and is a husband & father of a young son. With 20+ years in the Auto Business, Joe is very knowledgeable and will always help you with any Toyota or Scion Parts issue.

Neil Dobson
Ass't. Parts Department Manager
neildobson@toyotasunnyvale.com

Neil, a life-long Bay Area resident, is husband and father of 2 daughters. He brings a long-line of Toyota experience to Toyota Sunnyvale supporting his knowledge of Toyota Parts, and always exudes that positive attitude.

Rent A Car

Maile Kowertz
Toyota Sunnyvale Rent-a-Car Coordinator
mailekowertz@toyotasunnyvale.com

Maile, a life-long Bay Area resident, has been with Toyota Sunnyvale Rent-a-Car since its inception. Always with a smile and a positive attitude, Maile is the epitome of Customer Service.

Samantha Oxley
Service & Rent A Car Receptionist
trac@toyotasunnyvale.com

Samantha, a life-long Bay Area resident, is a wife & mother of 2 young children. She is a community volunteer in her free time, and has proven to be a great-listener and always helpful with Toyota Sunnyvale's customers.

 Service Department

Bob Nietzke
Service and Parts Department Director
bobneitzke@toyotasunnyvale.com

Bob, who supervises both the Service and Parts Departments, has spent 30 years in the Auto business, nine of those in the Bay Area. A stickler for detail and quality, Bob spends his rare spare time boating, and restoring vehicles.

Gene Ramirez
Service Department Manager
generamirez@toyotasunnyvale.com

Gene, a Spanish-speaker, has lived in the Bay Area 38 years, spending 33 of them in the Automotive Business. A Grandfather of 6, Gene is very hands-on with his department, and always available for any customer questions or comments.

Brenda Flickner
Assistant Service Manager
brendaflickner@toyotasunnyvale.com

Brenda has spent 25 years in the Auto Business, and still enjoys working with the Toyota Sunnyvale Customers. In her free time, Gardening, Bicycling, and Cooking are how she enjoys herself.

Doug Ortega
Assistant Service Manager
dougortega@toyotasunnyvale.com

Doug, a husband & father, is a life-long resident of the Bay Area with 30 years in the Auto Business. His favorite part of the business is dealing with the Toyota Sunnyvale customers. When he has free-time Doug is active in Wildlife Conservation, and ocean diving.

Bill Martin
Assistant Service Manager
billmartin@toyotasunnyvale.com

Bill, with 46 years in the Bay Area, 32 of those in the Automotive Business, still loves this business. Bill enjoys time with wife Georgette and their two daughters, as well as with his Toyota Sunnyvale co-workers and Customers.

Kenny Lampton
Assistant Service Manager
kennylampton@toyotasunnyvale.com

Kenny, with 20 years in the Bay Area, 15 of those in the Auto Business, is a proud father of a son & a daughter. He enjoys time spent with his Toyota Sunnyvale Service Department customers, time spent with his family, and lives his belief of spending each day as though it is his last.

Jason Epperheimer
Assistant Service Manager
jasonepperheimer@toyotasunnyvale.com

Jason, a 21 year resident of the Bay Area, has spent the last 16 of them in the Auto Business. A former firefighter, Jason is the father of 2 young children, loves snowboarding in his offtime, and loves the interaction with his Toyota Sunnyvale customers.

Larry Townsend
Assistant Service Manager
larrytownsend@toyotasunnyvale.com

Larry, a Spanish-speaker and a one-time NFL player, is married and the proud father of 3 children. A long-time resident of the Bay Area, Larry has been in the Auto Business for 12 years, two of those with Toyota Sunnyvale.

Nathan Chavez
Assistant Service Manager
nathanchavez@toyotasunnyvale.com

Nathan, a husband & a father of 5, has lived in the Bay Area his entire life. With 11 years in the Auto Business, all of them with Toyota Service, along with his always positive attitude, Nathan has great experience and understanding for his Toyota Sunnyvale Service Customers.

Rick Vargas
Assistant Service Manager
rickvargas@toyotasunnyvale.com

Rick, also a Spanish speaking husband & father, brings more than 40 years in the Auto Business to the Service Department at Toyota Sunnyvale, having worked in every facet of the Service Department. This is reflected in Rick’s extensive knowledge, his caring & positive attitude.

Sales Managers

Mike Shum
General Sales Manager
mikeshum@toyotasunnyvale.com

Mike, a husband and new father, is a lifelong Bay Area resident. With more than 13 years in the automotive business, Mike brings total attention to detail, a belief in learning something every day, great knowledge of Toyota and all its products, honesty and proven leadership, to his position as Head of Sales for Toyota Sunnyvale.
In his spare time, it is family-first for Mike. Then it’s golf.

Miguel Santiago
New Car Sales Director
miguelsantiago@toyotasunnyvale.com

Miguel, a Spanish-speaking native of Puerto Rico, is a family man with a wife & 4 children. With almost half his 25 years in the Bay Area spent working in the Auto Business, Miguel is a committed Car-guy, which along with his belief in Customer Service has produced many happy Toyota Sunnyvale customers. In his spare-time, Miguel loves family time, fishing, and golfing.

Mike Johnson
New Car Sales Manager
mikejohnson@toyotasunnyvale.com

Mike, with more than 30 years in the Bay Area, is a proud father of two children. With a background in Advertising and Marketing prior to coming to Toyota Sunnyvale, Mike's strong work ethic and positive attitude with co-workers and customers alike, have been a large part of his rapid rise in the Auto Business.

Mo Ayubyar
New Car Sales Manager
moayubyar@toyotasunnyvale.com

Mo has 15 years of experience in Auto Sales, the last ten has been spent right here in the Bay area. A speaker of Dari, Mo has been with Toyota Sunnyvale since 2007. Mo enjoys being able to meet new people everyday and strives to make it an enjoyable experience when they are buying their new car.

Ross Ludwig
Pre-Owned Sales Director
RossLudwig@ToyotaSunnyvale.com

Ross, a lifelong Californian, has 25 years in the Auto Business, the past four with Toyota Sunnyvale. With a never-ending interest in providing Service to Toyota Sunnyvale’s customers, Ross has had great success over these many years due, he believes, to his core-value belief that Everyone needs to feel they have acquired the RIGHT vehicle and the experience is a winning one for all.

David Miller
Pre-Owned Sales Manager
davidmiller@toyotasunnyvale.com

David, with 12 years in the Auto business, eight of those in the Bay Area, is a true people-person, which is what he enjoys most about Toyota Sunnyvale. When looking for a Used Vehicle or for information on any of them, David would love to chat with you.

Matt Shone
Pre-Owned Sales Manager
mattshone@toyotasunnyvale.com

Matt, a life-long Bay Area resident, has spent 8 years in the Auto Business. He has stated that he “learns something new everyday,” and that openness, combined with his ever-positive attitude with Toyota Sunnyvale customers, have helped make Matt the leader he is.

Sales Department

John Choi
Scion Manager
johnchoi@toyotasunnyvale.com

John, who speaks Korean, is a five year Bay Area resident. With a background in Customer Service, he is always anxious to help you, and very knowledgeable regarding the ground-breaking Scion..

Pat Simmons
Scion Manager
patsimmons@toyotasunnyvale.com

Pat, a one-time Assistant Golf Pro, is a relative newcomer to the Bay Area. With a great working background, strong product knowledge, and a commitment to honest and open approach to his Toyota Sunnyvale customers, Pat is having true success in the Auto Business.

Andy Liantono
Sales Consultant
andyliantono@toyotasunnyvale.com

Andy, a husband & father, is a 7 year resident of the Bay Area. Andy has been with Toyota Sunnyvale for 2 ½ years, coming over from the IT business. He believes that upfront honesty and respect are the hallmarks in his relationships with his customers.

Chris Quezada
Sales Consultant
chrisquezada@toyotasunnyvale.com

Chris, a 20-year resident of the Bay Area, is the father, along with his bride Roberta, of 4 sons. He is an extrovert who loves meeting and discussing Toyotas with all who come through Toyota Sunnyvale.

Delon Orquin
Sales Consultant
delonorquin@toyotasunnyvale.com

Delon, a native Tagalog speaker, is a 26-year resident of the Bay Area. As a total Customer-oriented salesman, Delon has been with Toyota Sunnyvale for 15 years, during which time he has won numerous Toyota Sunnyvale Employee and Sales Awards.

Fred Moini
Sales Consultant
fredmoini@toyotasunnyvale.com

Fred, a native Farsi speaker, is an 8 year resident of the Bay Area, married, with 4 grown children. A 25-year Oil company marketing exec, Fred’s longtime belief in treating everyone with ultimate respect has carried over to his Toyota Sunnyvale customers. With limited freetime, Fred chooses to spend it with his family.

Gency Anima
Sales Consultant
gencyanima@toyotasunnyvale.com

Gency, a father of 4 and grandfather of 5, is a longtime resident of the Bay Area, and spent many years working for the Federal Reserve Bank of San Francisco. A speaker of Filipino as well as numerous dialects, Gency’s hallmark is his attention to and respect for his many Toyota Sunnyvale customers.

Jeff Le
Sales Consultant
jeffle@toyotasunnyvale.com

Jeff, who has spent the past 22 years in the Bay Area, speaks Vietnamese and is a father of 2 girls. Prior to coming to Toyota Sunnyvale, Jeff was an Account Manager for a major bank, where he honed his Customer-Service skills.

John Gallo
Sales Consultant
johngallo@toyotasunnyvale.com

John, with a wife and 3 children, has lived in the Bay Area more than 4 years. A former Master Chef, John also has a background in Customer Service, which, along with his constant focus on learning, has proven a great asset to his customers during his almost 3 years at Toyota Sunnyvale.

John Papadopoulos
Sales Consultant
johnpapadopoulos@toyotasunnyvale.com

John, or “Papa” as he’s usually called, is a Greek-speaking 23 year resident of the Bay Area. Having owned and operated 2 restaurants and spent 11 years in the Automobile Business, “Papa” understands  well the concept of Customer Service, which he brings to every customer at Toyota Sunnyvale.

Jordan Mehdian
Sales Consultant
jordanrivers@toyotasunnyvale.com

Jordan, who speaks French, Turkish, and Farsi, has spent the past 5 years in the Bay Area, four of those in the Auto Business. Ever-positive, Jordan, with a family of 6 children, brings that positive attitude, honesty & openness to Toyota Sunnyvale’s customers, every day.

King Pizarro
Sales Consultant
kingpizarro@toyotasunnyvale.com

King, a Tagalog speaking 20 year Bay Area resident, has been with Toyota Sunnyvale for 6 years. His specialty is Used Vehicles, and King reveals daily his true excitement for the Used Car business, and his belief in treating everyone he encounters with respect and honesty.

Navin Indigahawala
Sales Consultant
navinindigahawala@toyotasunnyvale.com

Navin is a native of Sri Lanka, and along with his wife Amali speaks Sinhales as well as English. With 5 years in the Bay Area, most of it working at Toyota Sunnyvale, Navin, a Finance manager in Sri Lanka, has shown great success by always focusing on his customers and “always doing the right thing” for them.

Raymond Balba
Sales Consultant
raymondbalba@toyotasunnyvale.com

Raymond is married and speaks Filipino. He has lived in the Bay Area for 30+ years, working in the Auto business for 9 of them. Having made a personal commitment to treat all Toyota Sunnyvale customers as he would want to be treated, Raymond continues to have numerous happy customers.

Socrates F. Menchavez
Sales Consultant
socratesmenchavez@toyotasunnyvale.com

Socrates speaks Tagalog and Cebuano dialect, is married with a daughter & a son, and has spent 14 years in the Auto business. With 5 years at Toyota Sunnyvale, Socrates is always focused on being upfront & honest with his customers, and insuring that his customers are able to accomplish what they came for in the shortest amount of time.

Zenia Padua
Sales Consultant
zeniapadua@toyotasunnyvale.com

Zenia, a 28 year Bay Area resident is a Phillipines native, speaking Tagalog, Visaya, and Ilocano. She has a daughter, and enjoyed a real estate background prior to her Auto Business experience. With a long period of working with people, Zenia has proven herself a hard-working, positive Toyota Sunnyvale Customer favorite.

Customer Relations Dept.

Stefanie Modos 
Customer Relations Manager 
stefaniemodos@toyotasunnyvale.com

Stefanie, a wife and mother of 2 grown children, has worked in the Auto Business for 9 years. With all her working years spent in Customer Service, and as a great listener who always focuses on the Customer, she is the true embodiment of Customer Relations Manager.